MAINTENANCE
A BMK carpet will keep its visual appeal and last longer when vacuumed on a regular basis, thus preventing dust and dirt particles working their way into the pile where they will damage the essence of the carpet leading to discolouration.

Loop pile carpets should be vacuumed with a cylinder cleaner using the suction head only.

Cut pile carpets should be vacuumed with an upright cleaner with beater bar and brush Manmade fibre carpets and wool twist pile carpets should be vacuumed regularly as soon as they are laid to pick up any isolated particles.

CLEANING
Follow these general rules below for dealing with spillages. For more persistent or unusual stains contact a professional carpet cleaner. Spillages are more likely to be removed if tackled immediately so act promptly and blot off all the liquid stain with dry kitchen towel or a clean dry white cloth. Semi solid substances should be removed with a plastic spatula. To clean off any remaining stain use a clean damp cloth soaked in warm water to blot the stain. Use a dabbing action with the clot and then blot out the remaining liquid with dry kitchen towel. Do not rub the pile surface of your carpet or over soak the stain. Always work from the outside of the stain inwards to minimize the stain spreading. Always seek professional advice.

TWIST PILE
A twist pile is made from yarn that has been tightly twisted and set to form a pile with a slightly textured surface. Twist piles are produced in both plain and heather colours (Heathers are created using a combination of coloured fibres to obtain a tonal effect.)

LOOP PILE
In a loop pile carpet the yarn forms loops on the surface of the carpet, either in uniform height, creating a level loop pile, or with differing heights creating a textured loop pile. Variations include a rustic tweed style loop known as Berber which contains highlight flecks. Wool loops are a popular alternative to coir and sisal floors as they have the added warmth and durability of natural wool.

SAXONY
Saxony carpets are longer dense pile carpets made to create a luxurious deep pile effect. Available in both wool and man made fibres.

SHEDDING
All carpets using a spun yarn will shed excess fibre when first installed. This is to be expected and does not mean there is a defect. The short fibres given off represent a very small fraction of the pile.

NATURAL FIBRES
As a natural fibre, pure new wool is washed and scoured before being spun into carpet yarn. Throughout the manufacturing process it is also inspected and natural minor imperfections removed. Even so, fitted wool carpets may, on rare occasions, contain slight traces of the sheep’s outdoor environment.

SHADING
Cut pile carpets after use can develop light and dark patches, known as shading. This is as a result of the pile surface laying in varying directions, and the light refraction on the surface of the pile creating a ‘shaded’ appearance. Shading is not detrimental to the wear of the carpet.

FADING
Most textiles will fade very gradually over time due to natural light. To reduce fading of carpets in rooms with strong exposure to the sun (i.e. south facing rooms with patio windows) judicious use of sun blinds or curtains is recommended.

ABRASION
Pet paws, claws, rubber soled shoes and heels can be abrasive on carpets, particularly where use is constantly concentrated to small areas (i.e. in front of armchairs). Move furniture occasionally to avoid any distortion to the carpet pile.

PILING
Piling can sometimes occur on loop pile and wool blend carpets. The expression is used to describe the little balls of fibres which collect on the pile surface. It is similar to the type of piling which can occur on a sweater. Carefully remove these pills with scissors - the durability of the carpet will not be affected.

MATCHING
Identical matching between consecutive production batches is not possible and nominal deviation from original samples and patters must be anticipated. It is therefore recommended that an installation is planned from one width.

INDENTATIONS
The feet of furniture will create indentations on any carpet. To help reduce marking regularly move the position of the furniture and other heavy objects where possible. To help lift pile back up, use a coin to ‘gently’ tease the pile upright.

STATIC ELECTRICITY
When the atmosphere is dry, static electricity can build up in carpet. This may be rectified by keeping the humidity high with a humidifier or indoor plants in water trays.

FLATTENING
All cut pile fabrics of any fibre will flatten to some extent in traffic lanes although regular vacuuming will help to allay this. This flattening is a normal reaction to localised traffic and is not detrimental to the wear of the carpet.

STAIRS
Stair carpet receives heavy wear especially on the nosings. In some cases shifting the stair carpet can help compensate for this, ask your carpet retailer for further details.

TREATMENTS
Care must be taken if applying stain guards or other such treatments after installation. Over saturation can result in damage to the structure of the carpet.